How and when different customer cohorts will move to Toast Inventory.
⚠️ Work in progress — do not communicate any details on this page to customers.
When capabilities become available in Toast Inventory — separate from when existing customers will be able to migrate to them.
Stock counting, invoice scanning, and core purchasing & receiving.
Sales deplete ingredient inventory. Stock counts for ingredients. Lightweight purchasing, receiving, and import.
Shared inventory (e.g. keg → pint), bundles, enhanced purchasing & receiving, and better reporting tie-in.
Migration of existing alternate packages and bundles may not be ready at this time. Timeline TBD.
Inventory tracking for modifier-level recipes.
Starting September, new retail and international customers will be onboarded directly into Toast Inventory rather than legacy inventory products.
Single-location retail customers with simple retail products (no alternate packages or bundles) can opt in to Toast Inventory during this beta phase. Customers who opt in can also opt back out — this period is designed to gather feedback and validate the experience before a permanent cutover.
Eligible single-location retail customers will be offered migration to Toast Inventory. Once migrated, there is no path back to the legacy product. Customers will receive clear messaging that the transition is permanent, and that they're moving into a more advanced solution.
The transition is one-way once initiated.
Customers with multiple locations, multi-location management (MLM), or Shopify integrations will be eligible to migrate.
Customers using alternate packages or bundles are last to migrate. This cohort requires the shared inventory and bundles work shipping in September before migration tooling can be finalized.
There is currently no planned migration for existing international inventory customers. Customers who want to move to Toast Inventory will need to migrate their own data. Toast will not assist with data migration directly, but customers can use the available import tooling or leverage Claude to automate the process.
xtraChef customers are not eligible to fully migrate until modifier ingredient support is available. This is the earliest point at which the new product reaches sufficient feature parity.
A pilot will be offered to xtraChef customers with a migration path that includes: products, purchase-to-product mapping, inventory, account setup, and recipes. Historic invoice data will not be migrated — customers will receive an export of their historic invoices for their own records.
Success criteria: sufficient opt-in rate and high satisfaction scores from pilot participants.
If the pilot demonstrates strong adoption and satisfaction, all xtraChef customers will be ready to go on Toast Inventory by the start of 2027.
If the pilot does not achieve sufficient opt-in or satisfaction, there will be an extended timeline to close feature parity gaps and improve migration tooling before the spring 2027 marketing GA.